Contact
Us
Flat A, 9/F Silvercorp Tower, 707-717
Nathan Road, Mongkok, Kowloon, Hong
Kong
Website Live Chat
Mon - Fri: 9 AM - 6 PM (PT)
service@viwoods.com
support@viwoods.com
Don't hesitate to contact us
for more details!Frequently Asked Questions
Why didn't I get a reply
after I contacted
customer service ?
The online customer service
response time is Mon - Fri: 9
AM - 6 PM (PT). Messages
beyond this working time will
be replied to your email the
next day.
Can I come to a
visit ?
Neither our company, factory
nor warehouse support visits
without an appointment. If
you have this need, please be
sure to communicate first.
Do you support
phone-calls?
We will offer phone call
support in the future. Once
available, we will announce it
on our website. In the
meantime, please reach out
through online chat or email.Corporate
Purchase
We are happy to fulfill bulk order requests!
Customize your order
Get a special price
Additional Product Requests
Contact for the details
business@viwoods.com
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Just received the new W2 stylus. This is definitely a better build than the stylus that came with the viwoods. The original stylus feels shaky but this is solidly built. This is also longer and heavier, giving it a more premium fell. The nibs are different as shown in the photos attached. It came with 1 hard nib and 3 soft nibs. Writing feel is better since it is less shaky. Loving it so far! Thank you viwoods, you just keep improving!
Positive points – very versatile, well organized, highly efficient AI with strong handwriting recognition. Excellent form factor. Great display. Integration with Kindle and Kobo for reading my books.
Points to watch – rather steep learning curve, some difficulties in understanding the interactions between Paper, Meeting, Learning and Picking as well as certain icons. Sometimes a bit slow, especially when using the finger.
Overall – a very good product.
It would definitely benefit from having a very comprehensive manual.
I like the Viwoods AiPaper Mini, it has the right size for taking notes and reading books, specially with the backlight. I’m still exploring all the possibilities of the device for note taking and reading books, experimenting with the build in apps and apps installed through Google Play. Sometimes the AiPaper Mini reacts slow for no reason and the Ai takes time to give a response. All in all very good device, with color display it would be an excellent device.