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Package was nicely packages and containers a complete bundle (tablet, cover and stylus) No moneygrab policy as with other brands. Big thumbs up. Ik love the form factor and use it almost daily. If i had to make a remark: responsiveness of the physical button may ben improved; sometimes i need to press twice to get a response (but dies not happen that often to become annoying). All in all big thanks from a satisfied customer!!
As an user with experience of other e-ink tablets, such as BOOX Tab Ultra C Pro and Kindle Scribe, I have to say that I have very high expectations of the Viwoods Aipaper.
For the first week, it certainly exceeded my expectations on various aspects, such as the system design, the overlay feature, the display quality, etc.
However, within less than 2 weeks and less than 500 words writing in English, the pen fails to write when I hold it at certain angle (see attached video). The supplier says it is just normal wears and tears and refuse to follow up.
Viwoods official says the pen is not covered by the warranty (isn't it amazing that the pen that comes with the package is not included in the warranty?) and likely to be my own problem.
Although it improves after i changed the pen nib, it implies that event the metal-cored nib cannot stand a medium to low level of writing within 2 weeks. Very disappointing.
As a tablet device with amazing writing features (no sacasm, i really love writing with it), the performance of the pen (nib i guess?) and the associated after sales support are really disappointing.
I heard Viwoods are very proud of their pen design. TBH, this is not something you should be proud of.
Dear Terry, Thank you so much for raising this issue — we truly appreciate you taking the time to share your experience.
At Viwoods, we take every product concern seriously and always aim to respond quickly and thoughtfully when a user encounters an issue. After receiving your feedback, our team promptly followed up. However, as your product was not purchased through our official channels (such as our official website or Amazon's official store), we kindly requested the original purchase details to assist with the after-sales process.
We want to reassure you that once your original order information is provided and verified, we are more than happy to send you a brand-new replacement stylus. That said, we understand you were not satisfied with this resolution since you may not be fully happy with this kind of stylus pen, which is why we offered an alternative solution — a generous discount on our upcoming premium stylus model, which will be released this July.
Your experience matters deeply to us. We are committed to supporting all users facing product issues, even if the purchase was not made directly through our official channels. If you are still not fully satisfied with the options we’ve proposed, please don’t hesitate to reach out to our customer service team with your thoughts. We are always here to listen and will do our very best to find a solution that feels fair and respectful to you.
As an actor, stage manager, and bookworm, I am always running around with a script, notepad, and a book in my backpack wherever I go. And taking my laptop with me everywhere isn't exactly the most practical idea. So, I decided to get my first e-ink tablet.
When I bought my AIPaper a couple of weeks ago and started using it, I instantly felt that it has been just the tool I've needed for years. Whether it's editing or jotting down notes on my scripts during rehearsals, reading a few pages from my book during my break (without having to take the physical book with me) and annotating as I go along, researching, or simply doodling/sketching something in my spare time, this device has come in truly handy. And yes, it's as close to writing on actual paper as it gets, which I love!
With its sleek design, the Viwoods AIPaper is lightweight, easy to use, and distraction-free. And even in its simplicity, there are lots of very interesting features; my favourites being the different writing tools (pens, pencil, etc.), various paper templates, and AI integration. Battery life is also excellent.
Included in the price, you get a protective case, USB charging cable, and magnetic stylus (with 5 spare tips!), which is great!
As you can tell, I'm very happy with my decision to buy the product! I hope that Viwoods continue improving things and adding useful features with each new update.
This unit does everything I hoped it would do. I now do all my planning on the AiPaper, as well as all of my digital reading and note taking. I've tried the AI features and they work surprisingly well. I've only scratched the surface so far, but when I have time I will go a bit deeper into it.
Build quality is great, it looks great and it is responsive.
This is my third e-ink tablet (SuperNote A5x and BOOX Tab C) and the AiPaper is the best of the bunch. SuperNote is too limited for me, and BOOX Tab C has a lot of features I don't need/want. ViWoods hits the sweet spot.
I have a Nordic keyboard connected with Bluetooth, However, I've found no way to make the AiPaper recognize that this is a Nordic keyboard, so I'm missing a lot of characters. This is a clear minus for me, because I'd like to write longer texts on the AiPaper using a keyboard. So, more language support would be desirable.
Finger print recognition is not great. 9/10 times it does not work for me. However, this is not a big deal. Would be cool if it worked though.