Viwoods Technology & Design Co., Ltd. takes the security of our products seriously. We welcome security researchers and users to report vulnerabilities in our products.
How to Report
- Email: support@viwoods.com
- Please include: product model, firmware version, vulnerability description, reproduction steps, and your contact information.
- We will acknowledge receipt within 5 business days and provide an initial assessment within 15 business days.
Our Commitment
- We do not pursue legal action against good-faith researchers who follow this policy.
- We will notify you when the vulnerability is fixed.
- We will credit you in our security advisories if you wish.
Scope This policy covers our Smart Notebook products, including AiPaper Go and AiPaper Pro, and their associated mobile applications.